NATIONAL ASSOCIATION OF RESIDENTIAL PROPERTY MANAGERS
While we have over 20 years of experience in the real estate industry, we may encounter unique situations we do not have all the answers to. Because of this, we pay to be members of the National Association of Residential Property Managers (NARPM). NARPM is the gold-standard of the residential property management industry and provides resources for property managers (discussion boards, updates on industry legislation, etc).
Appfolio is the property management software that we use to manage the ins and outs of our properties. It allows for all parties (tenants, vendors, owners, managers) to have a view into the status of the property.
There is never enough time in the day to complete everything that needs to be done. That is why we have partnered with an outsourcing company to make sure that PPS is working 24 hours a day. Planet Synergy is an offshore partner, with a local point of contact in Atlanta, that helps us with administrative tasks while we are sleeping. We oversee and review all of the team's work, but this partner allows us to focus on the more pressing, strategic activities that need to take place during the day.
APPFOLIO MAINTENANCE CALL CENTER
Properly / quickly handling work orders is one one of the most critical items for a property. To make sure that we are handling this with 100% efficiency we have partnered with Appfolio MCC, who will assist us with ensuring that someone will answer a work order call 24 hours a day, 365 days a year. Tenants will always have a place to report issues with their property, no matter the day or time.
Till encourages positive resident behaviors such as paying rent on time and renewing lease agreements through a cash-based incentive program. They also offer low-cost rental loans and financial education to tenants to help them become more financially independent, which should ultimately result in a more reliable tenant. Till has a company mission to reverse the negative effects caused by the predatory loan space.
Nobody likes calling a business and sittungonhold forever. At Perimeter Property Services, we understand that. THat is why we have partnered with AllCity, a call center used for general inquiries from both tenants and individuals not currently affiliated with PPS. Our partners at AllCity make sure that your inquiry is heard and through the proper channels.
Perimeter Property Services is a preferred vendor of Keller Williams Midtown for residential property management.